Google Drive

Last updated: May 12, 2026

Use Google Docs and Google Sheets for managed knowledge that changes often.

This works well for policies, procedures, product details, and other content your team updates often.

Add a Google Drive asset

Go to Workspace → Assets and add a Google Doc or Google Sheet.

Then connect the file you want Aissist to retrieve from.

Share the file with Aissist

For Aissist to access the file, use one of these options:

• Share it directly with [email protected].

• Set it to Anyone with the link can view.

Choose asset or workspace instruction

These serve different purposes.

• Workspace Instructions are global. Use them for rules that apply in every conversation.

• Google Docs and Sheets are contextual. Use them for detailed knowledge that should be retrieved only when needed.

Keep instructions short.

Put longer policies, procedures, and reference content into assets.

See Instructions, Assets, and Sub Agents.

Format your content

Google Doc

Use headings to separate topics clearly.

Use headings to split the document into focused sections. This helps Aissist retrieve the right content.

Recommended format:

• use headings for each topic

• keep each section focused

• use normal text, lists, or tables as needed

Images inside Google Docs are not supported yet.

Example Google Doc format

Google Sheet

Best practice

Use Google Docs for narrative knowledge, such as policies and procedures.

Use Google Sheets for structured data, such as pricing, product details, or internal reference tables.