> For the complete documentation index, see [llms.txt](https://doc.aissist.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.aissist.io/integrations.md).

# Integrations

*Last updated: May 15, 2026*

Connect Aissist to your business systems and data sources.

Use integrations to give Aissist access to current data and real workflows.

### What integrations do

Integrations help Aissist:

* Read customer, order, inventory, and shipment data.
* Power actions like order lookup, cancellation, and updates.
* Use live system context during customer conversations.

### When to use integrations

Use integrations when Aissist needs live business data.

This is useful for things like order lookup, shipment status, CRM data, or account updates.

If static knowledge is enough, use [Turn Assets into AI](/tutorial/turn-assets-into-ai.md) instead.

### Integrations vs actions

An **integration** connects Aissist to an external system.

An **action** uses that connection during a conversation.

For example, connect Shopify as the integration, then use actions like order lookup or order update.

### Before you connect

Make sure you have:

* access to the external system
* the credentials or authorization needed to connect it
* a clear idea of which actions Aissist should use

### Available integrations

Choose the system that holds the live data you need.

Then connect it and configure the actions Aissist should call.

#### Commerce

{% content-ref url="/pages/cuR4hmudRurIKX7Yg3u2" %}
[Shopify](/integrations/shopify.md)
{% endcontent-ref %}

{% content-ref url="/pages/guK7TJ4hMPQ5416Y9U1k" %}
[WooCommerce](/integrations/woocommerce.md)
{% endcontent-ref %}

{% content-ref url="/pages/3bAsToP4NfREbdihn7gE" %}
[Adobe Commerce (Magento 2)](/integrations/adobe-commerce-magento-2.md)
{% endcontent-ref %}

#### Shipping

{% content-ref url="/pages/vluCp7ptjnm0VPZX2074" %}
[ShipStation](/integrations/shipstation.md)
{% endcontent-ref %}

{% content-ref url="/pages/GPR30n5Fwl7iOlrfUFF3" %}
[ParcelPanel](/integrations/parcelpanel.md)
{% endcontent-ref %}

#### Custom APIs

{% content-ref url="/pages/c3YrMiBNbO5ddBZWXn3M" %}
[RESTful API](/integrations/restful-api.md)
{% endcontent-ref %}

{% content-ref url="/pages/LC50xhXvhsCnvA4gQNXG" %}
[AWS Lambda](/integrations/aws-lambda.md)
{% endcontent-ref %}

### Next step

After you connect an integration:

1. configure the actions you want Aissist to use
2. test those actions in [Action Debugger](/integrations/action-debugger.md)

Use [Simulator](/tutorial/simulator.md) when you want to test the full conversation flow with those actions.


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