# 🚀 Aissist Documentation

Aissist lets you create AI agents that automate customer support, sales, and operations across your existing tools.

Connect your data, define behaviors, and deploy AI agents that can **answer questions, take actions, and resolve conversations end-to-end.**

***

#### ⚡ What you can do with Aissist

* Reduce support workload by automating repetitive conversations
* Increase conversion with AI-powered sales assistants
* Integrate directly with tools like Intercom, Zendesk, and Shopify
* Build agents that **call APIs, fetch data, and take actions**

***

### ⚡ Get Started in 5 Minutes

Follow these steps to launch your first AI agent:

1. **Create a Workspace**\
   Your workspace is your AI agent.
2. **Add Knowledge**\
   Connect your website, documents, or APIs.
3. **Configure Sub-Agents**\
   Define scenarios and behaviors (e.g. support, sales, order tracking).
4. **Test with Simulator**

   Simulate real customer conversations in the simulator to evaluate AI performance.
5. **Connect a Gateway**\
   Integrate with your support platform (Intercom, Zendesk, Front, Gorgias, etc.).
6. **Monitor and Fine-tune**\
   Let the AI begin responding to users automatically, while you monitor performance and fine-tune as needed.

***

### 🧠 How Aissist Works

Aissist is built around four core components:

#### Workspace

Your main AI agent. Contains all configurations, knowledge, and behaviors.

#### Knowledge

What your AI knows. This includes:

* Instructions
* Websites
* Documents (Google Docs)
* APIs and structured data (Shopify, Supabase, Woo, etc. )

#### Sub-Agents

Specialized behaviors triggered by scenarios.

Examples:

* Order tracking agent
* Sales qualification agent
* Refund handling agent

#### Gateway

Deploy Aissist to your agent platforms:

* Aissist operates as an agent within your team
* Assign tickets to Aissist to handle conversations
* Automatically escalate to a human agent when needed

***

### 🛠️ What You Can Build

#### 💬 Customer Support Automation

* Resolve common tickets automatically
* Reduce response time to seconds
* Escalate complex issues when needed

***

#### 📈 AI Sales Assistant

* Qualify inbound leads
* Ask follow-up questions
* Book demos or collect contact info

***

#### 🛒 E-commerce AI Agent

* Answer product questions
* Check order status
* Handle shipping and returns
* Upsell and recommend products

***

#### 🧠 Internal Knowledge Agent

* Answer team questions
* Search company knowledge instantly
* Reduce internal support overhead

***

### 🔗 Integrations

Aissist works with your existing agent platform:

* Intercom
* Front
* Zendesk
* Freshdesk
* Kustomer
* Gorgias
* Salesforce
* Hubspot
* Chatwoot

***

### 🔄 Example Workflow

**User:** “Where is my order?”

1. AI detects intent
2. Sub-agent order\_tracking is triggered
3. Calls Shopify API
4. Retrieves order status (order found lost in transit)
5. Responds instantly and then escalates to a human agent
6. Tags the conversation

***

### 💬 Need Help?

* Book a [demo](https://aissist.io/request-demo)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.aissist.io/aissist-documentation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.