# Aissist Docs

*Last updated: May 6, 2026*

Agentic AI that resolves, not just replies.

Automate service and sales end to end — 83% automation, 4.8+ CSAT, and 50% lower cost.

Aissist combines knowledge, actions, and human workflows in one system.

### Why teams use Aissist

Use Aissist to automate service, sales, and back-office operations.

Deploy AI agents that understand context, take action, and escalate when needed.

Teams use Aissist to:

* Resolve complex cases, not just simple questions.
* Keep output reliable with structured workflows and guardrails.
* Work with human teams inside existing tools.
* Understand real customer input across channels and formats.

### Start here

Use this path to launch your first agent:

1. Set up your workspace in [Quick Start](/tutorial/quick-start.md).
2. Add knowledge in [Turn Assets into AI](/tutorial/turn-assets-into-ai.md).
3. Connect live systems in [Integrations](/integrations.md).
4. Define behaviors in [Create Sub Agents](/tutorial/create-sub-agents.md).
5. Test responses in [Simulator](/tutorial/simulator.md).
6. Go live with [Deploy Gateway](/tutorial/deploy-gateway.md).

### Core concepts

* **Workspace** — your control center for settings, knowledge, actions, and deployment.
* **Instructions** — global rules, tone, and response guardrails.
* **Assets** — websites, documents, and data sources the agent uses for knowledge.
* **Sub Agents** — scenario-specific behaviors for flows like order tracking or returns.
* [**Integrations**](/integrations.md) — connections to business systems and data sources, like Shopify, WooCommerce, and REST APIs.
* [**Gateways**](/gateways.md) — deployment channels for agent platforms, like Intercom, Front, and Zendesk.

### What you can build

* Customer service agents that resolve cases end to end
* Sales agents that qualify leads and collect key details
* Commerce agents that manage orders, shipping, and returns
* Internal agents that answer operational questions from company knowledge

### Continue exploring

* [Tutorial](/tutorial.md)
* [Integrations](/integrations.md)
* [Gateways](/gateways.md)
* [Use cases](/use-cases.md)
* [Success Metrics](/success-metrics.md)
* [FAQ](/faq.md)

### Need help?

Book a [demo](https://aissist.io/request-demo).


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