Aissist Docs

Build AI agents for support, sales, and operations.

Last updated: May 6, 2026

Agentic AI that resolves, not just replies.

Automate service and sales end to end — 83% automation, 4.8+ CSAT, and 50% lower cost.

Aissist combines knowledge, actions, and human workflows in one system.

Why teams use Aissist

Use Aissist to automate service, sales, and back-office operations.

Deploy AI agents that understand context, take action, and escalate when needed.

Teams use Aissist to:

• Resolve complex cases, not just simple questions.

• Keep output reliable with structured workflows and guardrails.

• Work with human teams inside existing tools.

• Understand real customer input across channels and formats.

Start here

Use this path to launch your first agent:

1. Set up your workspace in Quick Start.

2. Add knowledge in Turn Assets into AI.

3. Connect live systems in Integrations.

4. Define behaviors in Create Sub Agents.

5. Test responses in Simulator.

6. Go live with Deploy Gateway.

Core concepts

• Workspace — your control center for settings, knowledge, actions, and deployment.

• Instructions — global rules, tone, and response guardrails.

• Assets — websites, documents, and data sources the agent uses for knowledge.

• Sub Agents — scenario-specific behaviors for flows like order tracking or returns.

• Integrations — connections to business systems and data sources, like Shopify, WooCommerce, and REST APIs.

• Gateways — deployment channels for agent platforms, like Intercom, Front, and Zendesk.

What you can build

• Customer service agents that resolve cases end to end

• Sales agents that qualify leads and collect key details

• Commerce agents that manage orders, shipping, and returns

• Internal agents that answer operational questions from company knowledge

Continue exploring

• Tutorial

• Integrations

• Gateways

• Use cases

• Success Metrics

• FAQ

Need help?

Book a demo.