Gateways

Last updated: May 6, 2026

Connect Aissist to your support and messaging platforms.

Use gateways to deploy Aissist into the platforms your team already uses.

What gateways do

Gateways help Aissist:

• Receive conversations from agent platforms.

• Decide where Aissist should run.

• Setup human handoff.

Before you choose a gateway

Choose the platform where your team already manages conversations.

Start with one inbox, team, group, or queue.

Each gateway works through a platform-specific routing point, such as an inbox, team, group, queue, channel, or tag.

Some platform authorizations may expire after a period of inactivity. Reconnect the gateway if needed.

Available gateways

Choose a platform to set up a gateway:

FrontGorgiasIntercomZendeskHubSpotSalesforceKustomer

Next step

Use Deploy Gateway to configure routing, handoff, and rollout.

Use Auto-Pilot for automatic replies.

Enable Co-Pilot for in-note command.

Gateway capabilities vary by platform.