Deploy Gateway
Last updated
Last updated
Gateway is integration / connection between Aissistant and Agent Platforms
Aissistant works seamlessly with supported Agent Platforms through API and plugin
To connect a gateway, go to your Aissist.io dashboard, Gateways from the left side panel and then click the "ADD GATEWAY" button. Then you can select an agent platform and follow the instructions to finish the connect.
You can config the mode for Aissistant in a gateway
Auto-Pilot: Aissistant monitors the managing point (Inbox or Channel), automatically responds based on the conversational context and provided assets.
Auto-Draft: Aissistant ONLY creates drafts which will be reviewed, modified then sent by human team
Co-Pilot: Aissistant ONLY generates response, draft and summary when human team click the button in right-side panel of the agent platform.
We have currently released our support for FrontApp, Gorgias, Intercom, Zendesk and Hubspot. We will extend our support to many other platforms soon.
Aissistant Gateway works on either Inbox or Channel (managing point), depending on Agent Platform. Please see the table below for details.
