Simulator

🛠️ Testing Your Aissistant with the Simulator

Before deploying your Aissistant into a live environment, you can easily test and fine-tune it using our built-in Simulator!

The Simulator lets you see exactly how Aissistant would respond to customer messages, giving you full visibility into how it uses instructions, assets, sub-agents, and smart actions.

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🚀 How to Access the Simulator

1. Log into your Aissist.io console.

2. From the left-hand panel, click Simulator.

3. You’re ready to start testing!

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✉️ How to Use the Simulator

• Simply type in any message that a real customer might send.

• Aissistant will generate a live response just like it would during a real conversation.

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🔍 What You Can See in the Simulator

The Simulator provides rich, detailed insights for every response:

Feature	What It Shows
Response	The actual reply generated by Aissistant.
Output Context	The sources (assets, instructions, sub-agents) that influenced the response.
Sub-Agents Triggered	Which sub-agent was activated and why.
Actions Called	If any API actions (like checking an order) were triggered, including the endpoint called and parameters used.
Action Response	The full response received from the smart action or API call.
Escalation	If the query was escalated to a human agent, it will be shown.
Summary	Summaries created by Aissistant to highlight next steps or unresolved issues.
Follow-Up	If a follow-up was scheduled, it will be displayed here.

📸 Here's an example screenshot of the Simulator

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✨ Why the Simulator Is So Helpful

• Validate how Aissistant uses your assets, instructions, and smart actions.

• Identify gaps where you might need to refine instructions or add more knowledge.

• Tune sub-agent triggers to improve response accuracy.

• Catch and correct mistakes before your customers see them.

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🛠️ Fine-Tuning Based on Simulator Results

If you notice problems while testing:

• Update your Workspace Instructions for better overall behavior.

• Improve or add Assets to fill knowledge gaps.

• Adjust Sub-Agent settings to better match specific scenarios.

• Refine Action parameters if incorrect data is being retrieved.

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📢 Pro Tip

Use the Simulator every time you make a major change to your workspace, instructions, assets, or smart actions. It’s the fastest way to keep your Aissistant running smoothly and delivering high-quality support!