# Front

## 🚀 How to Set Up a Gateway to FrontApp in Aissist

Connecting Aissist to your Front workspace is quick and easy! Here's how:

<details>

<summary>Create the Gateway</summary>

* In your Aissist console, go to **Deploy → Gateways** from the left-hand panel.
* Click **"Add Gateway."**
* Choose **Front** from the list of platforms.
* Follow the on-screen instructions to complete the setup.

<figure><img src="/files/zZAIPvuXR0fBKDA1Mm7b" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>🤖 Choosing Between Auto-Pilot and Auto-Draft</summary>

* **Auto-Pilot**: Aissist automatically drafts and sends replies.
* **Auto-Draft**: Aissist drafts responses for human agents to review and send.

👉 Learn more about [Auto-Pilot, Auto-Draft, and Co-Pilo](/tutorial/auto-pilot-auto-draft-co-pilot.md)t modes here.

</details>

***

## 💬 How Aissist Works in FrontApp

Once integrated, Aissist works just like a human agent—creating responses, drafts, comments, tags, and summaries—seamlessly inside FrontApp.

<details>

<summary>✉️ Auto-Response</summary>

Aissist generates the best possible reply based on your available information, giving customers quick and accurate answers.

<figure><img src="/files/X7CPwKVJjuiJMYUmbcUX" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>📝 Auto-Draft</summary>

Instead of sending automatically, Aissist can prepare draft responses for your human agents to review, edit, and send when ready.

<figure><img src="/files/tGXUv7HEZiYfokxR4Zjn" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>🏷️ Create Tags</summary>

Aissist automatically generates helpful tags based on the conversation context, making it easier to organize and manage engagements.

<figure><img src="/files/CbYpZnLhMTm3wYeIjQoL" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>🤝 Streamline with Human Agents</summary>

Aissist can detect when a human follow-up is needed and escalate the conversation—ensuring no important leads or issues are missed.

<figure><img src="/files/EQftUQKwGDljZWxNckeL" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>📄 Create Summaries</summary>

Aissist creates a concise summary of each conversation, highlighting next steps and any unanswered questions to bring human agents up to speed faster.

<figure><img src="/files/ue5902qXVWapdnB3OFrh" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/yTxnqdc40NsEHucKtmdZ" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>🧑‍✈️ Co-Pilot Mode for FrontApp</summary>

The **Co-Pilot** feature is automatically installed when you create the Gateway to your FrontApp account.\
If you don't see the Co-Pilot panel, here’s how to enable it:

1. In your **Front workspace**, open any conversation.
2. Click **"Manage"** on the right-hand side panel.
3. In the list of available plug-ins, **pin the “Aissist” plugin**.
4. Once pinned, the Co-Pilot panel will appear automatically!

<figure><img src="/files/Rb5sTsSfYOovIg4fcjEg" alt=""><figcaption></figcaption></figure>

</details>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.aissist.io/gateways/front.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.