> For the complete documentation index, see [llms.txt](https://doc.aissist.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.aissist.io/gateways/front.md).

# Front

*Last updated: May 6, 2026*

Connect Front to let Aissist work inside shared inbox workflows.

With Front, Aissist can:

* draft or send replies
* apply tags
* create summaries
* detect when human follow-up is needed

### Create the Front gateway

1. Go to **Deploy → Gateways**.
2. Click **Add Gateway**.
3. Choose **Front**.
4. Follow the setup steps to authorize the connection.

### How Front routing works

Front gateways use **inboxes** as the managing point.

This lets you control exactly which inboxes Aissist should handle.

{% hint style="info" %}
Start with one shared inbox or one narrow workflow before expanding to broader coverage.
{% endhint %}

See [Deploy Gateway](/tutorial/deploy-gateway.md) for managing point setup.

### Choose the operating mode

During setup, choose the operating mode:

* **Auto-Pilot** — Aissist replies automatically
* **Co-Pilot** — available in Front for on-demand help inside the agent UI

Start with one narrow workflow.

Run **Auto-Pilot** for a short period, review the results, optimize Aissist, then gradually increase **Auto-Pilot** time.

### How Aissist works in Front

Aissist can support the Front workflow in several ways.

#### Reply

Aissist generates context-aware replies using your instructions, assets, and actions.

<figure><img src="https://301624521-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyKHM836KGDAfAWvw6XL6%2Fuploads%2FugFyRDiwHxQ5WM7UcgUA%2FScreenshot%202025-04-25%20at%209.25.04%20PM.png?alt=media&amp;token=f4bc8f26-8ef3-45cb-8077-ef7065a92e65" alt=""><figcaption></figcaption></figure>

#### Tag

Aissist can apply tags automatically to organize conversations and trigger routing rules.

<figure><img src="https://301624521-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyKHM836KGDAfAWvw6XL6%2Fuploads%2FBJIRIDMkP2DQXmynhhUJ%2FFrontapp-tag.png?alt=media&amp;token=29bddf24-6813-4dda-886d-40959812318f" alt=""><figcaption></figcaption></figure>

#### Summary and handoff

Aissist can summarize the conversation and detect when a human should take over.

<figure><img src="https://301624521-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyKHM836KGDAfAWvw6XL6%2Fuploads%2FfmzPRmb14eAIGqLiHyxQ%2FFrontapp-human.png?alt=media&amp;token=07dd7046-b8ce-4e97-a1ff-2fdd25d13a9d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://301624521-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyKHM836KGDAfAWvw6XL6%2Fuploads%2FagVxKkcFqjmaeX0VF8Hr%2FFrontapp-summary.png?alt=media&amp;token=1d3de9a4-b6c0-4d74-8800-5759c0be43f4" alt=""><figcaption></figcaption></figure>

<figure><img src="https://301624521-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyKHM836KGDAfAWvw6XL6%2Fuploads%2Fi2xasSZcGmsEOasnVuou%2FFrontapp_co-pilot.png?alt=media&amp;token=9c0f6407-aeb2-420c-9296-3bf6075b7dca" alt=""><figcaption></figcaption></figure>

### Co-Pilot in Front

Co-Pilot is installed automatically when you create the Front gateway.

If you do not see it:

1. Open any conversation in Front.
2. Click **Manage** in the right panel.
3. Pin the **Aissist** plugin.

<figure><img src="https://301624521-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyKHM836KGDAfAWvw6XL6%2Fuploads%2F1w09FuhtwsXXGE3xdLaN%2FScreenshot%202025-04-25%20at%209.25.21%20PM.png?alt=media&amp;token=7379e8dc-1693-4e24-b506-4b042ec13760" alt=""><figcaption></figcaption></figure>

### Best practice

Start with one inbox and one repeatable workflow.

Run **Auto-Pilot** for a short period, review the results, optimize Aissist, then gradually increase **Auto-Pilot** time.