Connecting Aissist to your Kustomer workspace is quick and easy! Here's how:
In your Aissist console, go to Deploy → Gateways from the left-hand panel.
Click "Add Gateway."
Choose Kustomer from the list of platforms.
Follow the on-screen instructions to complete the setup.
Once integrated, Aissist works just like a human agent—creating responses, drafts, comments, tags, and summaries—seamlessly inside Kustomer.
Aissist generates the best possible reply based on your available information, giving customers quick and accurate answers.
Aissist automatically generates helpful tags based on the conversation context, making it easier to organize and manage engagements.
Aissist can detect when a human follow-up is needed and escalate the conversation—ensuring no important leads or issues are missed.
Aissist creates a concise summary of each conversation, highlighting next steps and any unanswered questions to bring human agents up to speed faster.
Last updated 17 days ago
