Domain/Subdomain

Aissistant supports any publicly accessible domain as assets. Click Workspace->Assets from the left side panel of the Aissist console, you can then build your knowledge base with websites.

What to provide?

• You only need to provide a domain name for Aissistant to work with all the pages in that domain.

• You can provide a list of sub-domains to exclude some sub-domains out of the scope;

• If you want to provide single web pages, please see Web Page for more details.

• You can also submit the domain of your help center, whether it's hosted on Intercom, Zendesk, or another platform.

Webpage or Domain

Please note that you can add a URL as either a domain asset or a web page asset. The key difference is that for a domain asset, Aissistant will search the subdomains of the specified URL. In contrast, for a web page asset, Aissistant will only crawl and index the content of that specific web page, without following or searching other URLs linked to it.