Domain(Website)

Aissistant supports any publicly accessible domain as assets. Click Workspace->Assets from the left side panel of the Aissist console, you can then build your knowledge base with websites.

What to provide?

  • You only need to provide a domain name for Aissistant to work with all the pages in that domain.

  • You can provide a list of sub-domains to exclude some sub-domains out of the scope;

  • If you want to provide single web pages, please see Web Page for more details.

  • You can also submit the domain of your help center, whether it's hosted on Intercom, Zendesk, or another platform.

Webpage or Domain

Please note that you can add a URL as either a domain asset or a web page asset. The key difference is that for a domain asset, Aissistant will search the subdomains of the specified URL. In contrast, for a web page asset, Aissistant will only crawl and index the content of that specific web page, without following or searching other URLs linked to it.

Website content updates

For website assets, our system uses Bing and Google to search for relevant information and answer user questions. When you update your websites, the speed at which our AI receives the latest information depends on how quickly Bing/Google re-index your pages. This can sometimes be fast, but in other cases it may take several days or even weeks.

To speed up indexing, you can trigger a manual re-crawl using:

Once the search engines re-index your site, our AI will be able to access the updated content.

PreviousTurn assets into AINextWeb Page

Last updated