Website Domain

Last updated: May 12, 2026

Use a domain asset to add a public website as knowledge.

This is the fastest way to index a help center, documentation site, or public company website.

You can add a main domain for broad coverage, or add subdomains one by one for tighter control.

Add a domain asset

Go to Workspace → Assets and add a domain asset.

You can set it up in two ways:

• Add the main domain to let Aissist search content across that domain.

• Add subdomains one by one if you do not want Aissist to access all content under the main domain.

For example:

• example.com gives Aissist access to content hosted across that domain.

• help.example.com only gives Aissist access to that subdomain.

You can also add the domain for a hosted help center, such as Intercom or Zendesk.

Choose domain or web page

Use a domain asset when you want Aissist to search across a whole site or subdomain.

Use a web page asset when you want to index only one page.

See Web Page for single-page setup.

Website content updates

Website assets depend on search engine indexing.

When you update your site, Aissist picks up those changes after Bing or Google re-index the page.

This can happen quickly, or it can take several days.

To speed this up, request a re-crawl with:

• Bing Webmaster Tools

• Google URL Inspection Tool

After re-indexing completes, Aissist can use the updated content.

Best practice

Start with your main help center or documentation domain if you want broad coverage.

If you need tighter scope, add only the specific subdomains you want Aissist to use.