# Notification

## Set Up Email and Slack Notifications

This tutorial explains how to configure both **email notifications** and **Slack notifications** for a workspace in Aissist.

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### What You Can Configure

You can configure:

* **Email notifications** per team member:
  * Event notifications
  * Daily reports
  * Weekly reports
* **Slack notifications** per workspace via one or more incoming webhooks:
  * Event alerts
  * Daily report
  * Weekly report
  * Hourly alerts

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### Prerequisites

Before starting, make sure:

* You can access the Aissist Console and open your target workspace.
* Your workspace has team members assigned (for email settings).
* You have permission to create or manage Slack apps/webhooks in your Slack workspace.

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### Part 1 — Configure Email Notifications

#### Step 1 — Open Notification Settings

1. Open Aissist Console.
2. Go to your workspace.
3. Navigate to:
   * **Deploy** → **Notification** → **Config**

#### Step 2 — Select a Team Member

1. In the right panel, click the member you want to configure.
2. In **Email Notifications**, enable the notification types you want:
   * Event Notifications
   * Daily Reports
   * Weekly Reports

#### Step 3 — Save

1. Click **Save Changes**.
2. Confirm the success message appears.

Repeat for each team member you want to configure.

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### Part 2 — Configure Slack Notifications

#### Step 1 — Get an Incoming Webhook URL from Slack

1. Go to <https://api.slack.com/apps>.
2. Click **Create New App**.
3. Choose **From scratch**.
4. Enter an app name (for example, `Aissist Notifications`) and select your Slack workspace.
5. In the app settings, open **Incoming Webhooks**.
6. Turn on **Activate Incoming Webhooks**.
7. Click **Add New Webhook to Workspace**.
8. Choose the channel where alerts should be posted.
9. Authorize the app.
10. Copy the generated webhook URL (format: `https://hooks.slack.com/services/...`).

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#### Step 2 — Add Slack Webhook in Aissist

1. In Aissist, go to:
   * **Deploy** → **Notification** → **Settings**
2. In the **Slack Notifications** card:
   * Turn on **Enable Slack notifications**.
   * Click **Add webhook**.
3. Fill in:
   * **Channel label** (example: `#support-alerts`)
   * **Webhook URL** (copied from Slack)
4. Choose which notification types this webhook should receive:
   * Event alerts
   * Daily report
   * Weekly report
   * Hourly alerts
5. Click **Save Changes**.

#### Step 3 — (Optional) Add Multiple Webhooks

You can add multiple webhook rows, for example:

* `#support-alerts` for event + hourly alerts
* `#leadership-reports` for daily + weekly summaries