> For the complete documentation index, see [llms.txt](https://doc.aissist.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.aissist.io/gateways/wati.md).

# Wati

Connect Aissist to your Wati workspace.

Connect Aissist to Wati so it can manage WhatsApp conversations.

Before you begin, create a Wati gateway in **Deploy → Gateways**. Keep its setup page open.

### Add your Wati credentials

{% stepper %}
{% step %}

### Open the API documentation

Sign in to your Wati workspace.

Go to **Connectors → API → API Docs**.
{% endstep %}

{% step %}

### Add the access token

Copy the **Access Token**.

Return to Aissist and paste it into the gateway's **API Access Token** field.
{% endstep %}

{% step %}

### Add the API endpoints

Select **Version 1** in the API version menu. Copy the API endpoint.

Paste it into the gateway's **V1 API Endpoint** field.

Then select **Version 3**, copy its API endpoint, and paste it into **V3 API Endpoint**.
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Treat the access token like a password. Store it securely. Never share it in chat or tickets.
{% endhint %}

### Configure the webhook

{% stepper %}
{% step %}

### Open webhook settings in Wati

Go to **Connectors → Webhooks**.
{% endstep %}

{% step %}

### Add and enable the webhook

Select **Add Webhook**.

Copy the **Webhook URL** from your Aissist gateway. Paste it into Wati's webhook URL field.

The URL uses this format:

`https://gateway.aissist.io/gateway/wati/endpoint?gatewayId={{gateway_id}}`

Select the **Message received (BSUID)** event.

Set the webhook status to **Enabled**, then save it.
{% endstep %}
{% endstepper %}

### Finish the gateway setup

Return to Aissist and complete the remaining gateway settings. Save the gateway when every required field is valid.

{% hint style="info" %}
Use Wati's [authentication reference](https://docs.wati.io/reference/authentication) when you need to regenerate or validate an access token.
{% endhint %}